Absolutely! We offer customization services. There is a design fee of R500incl, and you can choose from a variety of options to make your headgear unique. The cost of a customised headgear is R2999incl.

Visit our website and navigate to the "Shop" section. Select your preferred size, and add the item to your cart. Follow the checkout process to complete your order.

Currently, we offer standard shipping. If you have specific delivery requirements, please contact our customer service team to discuss possible options at sales@impactsportsa.co.za

Yes, we operate on an appointment-only basis for client fittings. Contact our customer service team to schedule an appointment at our store on +27 664769299

The cost for our online rugby headgear is visible on our website.

Yes, we accept returns and exchanges within 30 days of purchase. Please refer to our Returns and Exchanges policy on our website for detailed instructions.

The production time for customized orders varies, as we are shipping our product from Australia, please allow for 10 – 12 week lead time.

For information on bulk orders and potential discounts, please reach out to our sales team at sales@impactsportsa.co.za They will be happy to assist you with your inquiry.

Absolutely! We welcome team orders. Contact our team sales department at sales@impactsportsa.co.za to discuss your team's specific needs and receive personalized assistance.

Refund and Exchanges Policy

At Impact Sport SA, we strive to ensure your satisfaction with our rugby headgear. Our Refund and Exchanges Policy is designed to provide a seamless process in case you need to return or exchange your purchase.

  • To initiate a refund or exchange, please send an email to sales@impactsportsa.co.za with your order number and the reason for the return or exchange.
  • Upon approval, you will receive further instructions on the return process.

  • All rugby headgear for refunds or exchanges must be sent via Postnet to the Postnet in Loftus.
  • The customer is responsible for the cost of return shipping if error was made during the order process.

The rugby headgear must be returned in its original, unused condition, with all original tags and packaging.

  • Once we receive and inspect the returned item, we will process the refund.
  • Refunds will be issued to the original payment method used during the purchase.

  • Upon receiving the returned item, we will process the exchange based on your specifications.
  • Exchanges are subject to product availability.

  • Customized headgear with personalized designs or alterations are not eligible for returns or exchanges unless there is a manufacturing defect.

For any questions or concerns regarding our Refund and Exchanges Policy, please contact our customer service team at sales@impactsportsa.co.za.

Note: Please ensure to carefully package and ship the rugby headgear to avoid any damage during transit. Impact Sport SA reserves the right to reject returns or exchanges that do not meet the specified conditions outlined in this policy.